Our primary objective is to ensure your complete satisfaction with your purchase.
Depending on the reason for the return and the product's condition, various options may be available to you.
- Undamaged items can be returned for a refund within 14 days of the original purchase date. Please ensure all tags are attached, the packaging remains intact, and the product is unused and unworn.
-Sale items are considered final sale, and no exchanges or returns are accepted for such purchases.
- Customers are responsible for all shipping fees. Once your return is authorized, you'll receive a prepaid shipping label, with the label cost deducted from your refund.
- Returns cannot be accepted for items purchased over 14 days ago, items no longer available for sale, or items purchased using store credit from a prior exchange.
Please note that all items must retain their original tags, be unworn, and unwashed for returns to be accepted.
We are an online-only store so do not have any physical locations where you may come to return your items.
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So classic and consistently comfortable, the Boston clog has become a coveted, year-round favorite. Soft suede lends an effortless feel to the style, with a geometric print on the footbed liner for a surprise pop. Complete with an original contoured footbed that'll feel uniquely...
Our most-coveted clog gets a heritage leather spin worthy of its icon status. Oiled leather only gets better with wear, giving each pair a unique, well-traveled patina. With an original contoured footbed for support, it'll feel uniquely yours wherever you take it. Contoured cork-latex...
Our most sought-after clog, the Boston lends a fashion-forward edge to any style. Velvety suede gives the laid-back look classic, every season appeal. Featuring an additional foam layer for cushioning, the soft footbed offers extra comfort plus go-all-day support. Cushioned BIRKENSTOCK soft footbed creates...